SharePoint comes with a out-of-the-box Issue Tracking list template. A sample Issue Tracker list is shown below:
Sample Issue List in SharePoint 2010
Here is a simple task to be accomplished in SharePoint. As soon as a new request is assigned to a User, an email should be sent to the user intimating about the task.
You try to look for email setting under List Settings -> Advanced Settings:
List Settings -> Advanced Settings -> List Setting does not show Email options
But the Email setting for notification is missing in this screen. This behavior is by design. The Email Notification is relied to Outgoing E-Mail settings in Central Administration.
To fix this, you need to launch Central Administration, go to System Settings and select Configure outgoing e-mail under the Email and Text Messages (SMS) section. This will show the below screen:
Outgoing Email Settings in Central Administration
Based on your environment setting, enter the 3 values in the above screen. Click OK to save your settings.
Once done, go back to your Issue Tracking list and navigate to its List Settings -> Advance Settings option. You will now find the Email Notification setting here.
Email Notification section is enabled after making changes in Central Administration
Enable the email notification option and save the details. Next time, when you create a new Issue, it will send the email to the respective Assigned To user.
Notification bar will indicate that Email Messages will be sent to Assigned To person
As shown above, while creating a new Issue, SharePoint will provide you notification that this List is email enabled.